• info@incainfotech.com

IT Facility Management Service

We strive to ensure that our clients are able to concentrate their effort on their core business, while we take care of their existing IT infrastructure in an optimum way. Our FMS services focus on optimization of asset performance, improve system-wide efficiencies and reduce operational risks. Our FMS are designed to service every category of Infrastructure as per the Client's requirements, to fulfill stringent services-level-agreements (SLA) and turn-around-time (TAT) commitments for minimizing downtime. The FMS with Inca includes the following

AMC

Our AMC service includes onsite and remote support and designed for both small, medium and large enterprises. We offer a choice of comprehensive as well as non-comprehensive AMCs, which include a customized bundle of services. This includes integrated support and maintenance for either a single device user or for a multi-product and multi-vendor set up. This provides the advantage of flexibility, cost-effectiveness and superior round the clock services delivery. We offer our AMC services from ticket lodging, escalation level, MIS reporting up to satisfactory completion of the call.

IT Infrastructure Management Service

Our IT Infrastructure Management servicesare essential operational elements to effectively, efficiently and proactively utilize technology. These services include Hardware Management, Networking & Security Management, DataManagement, Storage, Physical and virtual facilities as well as software, processes, policies, staffing, training, security, mobile and virtual functionality and cloud-based services that make up the IT infrastructure. Overall, IT infrastructure management is closely aligned with overall corporate operations, strategies, and goals. Our IT infrastructure services are optimized to adapt to the unpredictable needs of enterprises for the digital age while simultaneously delivering business values and outcomes.

Multi-vendor Support

Multi-vendor IT support services from Inca can help you in simplifying IT support management by streamlining multiple OEM and vendor contracts to a single vendor. With INCA's the ability and expertise to provide quality care for all your technology support needs, our clients are assured of improving availability, quick issues resolution, and significant reduction in outages. Our team provides a proactive, reactive, onsite and remote support for your multi-vendor service requirement across all your IT assets. Inca is the official channel partner for Dell, Acer, HP, Lenovo, Asus, Net Gear, Canon, Epson, Kyocera, Kodak, Samsung, LG, Schenirer Eclectic (APC & Luminous), Eaton, Bio-enable, Havells, Lloyd etc. We have the expertise in rendering services of all the above-mentioned OEMs on a single desk solution. Our team of engineers is continuously under training with OEMs.

Office Automation

Our Office automation services provide complete office equipment and software to enrich the productivity of your business need. It is well structured to enhance the productivity of all equipment to its maximum extent, which helps in reducing the operational cost. We are a leading sub-distributor & authorized partner for all kinds of IT products. We are supplying all IT equipment such as Server, Desktop, Storage, all types Printer (Laser, Ink-tank, DMP, Multifunction A-4 & A-3 size), all types of scanners, Aadhar enrolment Kit & different types of Bio-metric devices, Video conferencing solutions, Large format Display, Video Wall, Smart class & visual presentation devices like flip boards, Power conditioning solution, Airconditioning solutions to clients. We are a registered partner of Dell, HP, Lenovo, Acer, Net Gear, Asus, Canon, Epson, LG, Bio- Enable, APC, Luminous, Eaton, Lloyds. This wide range of product offerings makes us a one stop solution for all office needs.

IT Network & Security Management

Our Network security ensures the integrity, availability and performance of an organization's network by protecting IT assets from threats like malware, ransomware, and denial-of-service attacks. An essential component of network optimization, network security solutions help prevent costly attacks and increase business productivity by keeping networks functioning properly

Virtualization & Cloud Services

Our Network security ensures the integrity, availability and performance of an organization's network by protecting IT assets from threats like malware, ransomware, and denial-of-service attacks. An essential component of network optimization, network security solutions help prevent costly attacks and increase business productivity by keeping networks functioning properly

Data Centre Infrastructure Services

We offer consultancy on end to end data centre design and provide Server optimization with Data center managed services such as server colocation, rack space and cloud services. Our Data Center services offer several remarkable benefits like improved productivity, improved cost and time savings. Our objective is to help our clients in achieving a reduction in the total cost of ownership and minimize downtime risks without compromising on security and compliance requirements.

Manpwoer Services

Our manpower services are incomparable and as a progressive recruitment firm, we firmly believe in transforming one's career and business. All we believe in your GROWTH and SUCCESS is our ACHIEVEMENT, thus, we work very hard to achieve the same.
We are fortunate enough in having smart, innovative and passionate manpower recruitment experts who are pro in offering great benefits to various businesses. Our professional team is well specialized in delivering quick, effective and affordable manpower recruitment services. Moreover, our innovative approaches with a keen focus on the fundamental idea behind each project, flawless communication and dedication are some of our fundamental qualities, which set us apart from the competitors.